Solution Architect

Youpal is a modern ICT company where we believe in freedom, flexibility and quality in people and for the people. We are led by this philosophy and we believe in it. We are pure gigaeconomists!

We, at Youpal, are looking for a talented Solution Architect to join our growing Sales team!

Description of the role:

The Solution Architect is responsible for providing technical solutions to new & existing corporate customers on ICT solutions. This is an exciting opportunity for an experienced industry professional with strong core technical skills to join and add value to a dedicated and friendly team. Responsible for actively participating in the pre-sales process with direct and channel customers. The Solution Architect must be able to articulate the company’s technology and product portfolio, positioning to both business and technical users. 

The consultant will provide technical assistance and guidance during the pre-sales process by identifying customers' technical and business requirements, prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers and partners on proposal activities. 


Key Responsibilities:

  • To attend meetings with potential clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution;
  • Provide technical solutions in a professional manner and to agreed timeframes;
  • Create and confidently deliver technical presentations internally and externally;
  • Deliver training on solutions and provide product support to channel partners and internal stakeholders;
  • Create internal design configuration documentation including network diagrams with technical explanations;
  • Work with the technical team to feedback on issues with current services and provide input around new services;
  • Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities; 
  • Perform technical development for bespoke solutions as part of a design and development framework; 
  • Able to understand business drivers and risks involved to the customer and to sell technical solutions with professionalism and enthusiasm; 
  • Provide accurate and timely management information, to include - activity reports, project forecasts, KPIs; 
  • Adhere to our quality and business processes to structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to clients;
  • Ability to demonstrate our services and technologies effectively to audiences of varied technical knowledge. 

Required skills:

  • In depth working knowledge of the ICT industry;
  • Previous experience of requirements gathering, design and solution building and the ability to replicate this in a commercial setting;
  • Proven Technical and IT Services pre-sales experience; 
  • Able to show and discuss a range of previous customer solution designs;
  • Ability to develop effective working relationships internally at a variety of levels and work closely with commercial departments such as sales, operations and service development;
  • Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches; 
  • Ability to cope under pressure and prioritize work accordingly;
  • Excellent presentation and demonstration skills; 
  • Excellent organisational skills; 
  • Good listening skills; 
  • Available for short travel on client’s site when needed.

Location: Remote

Project Duration: Long term 

Start date: As soon as possible

Language requirements: English

Full Time

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